Privacy Policy

The administrator of the store is Undress Me Amagerbrogade 4 2300 Copenhagen.  If you have any doubts about the privacy policy, you can contact us at any time by sending an email to undressme.copenhagen@gmail.com

We care about your privacy, but also about your time, which is why we have for you a shortened version of the most important rules related to privacy protection: By creating an account in the online store, editing your profile, placing orders, contacting us, subscribing to the newsletter, you provide us with your personal data, and we guarantee you that your data will remain confidential, secure and will not be disclosed to any third parties without yours explicit consent. We use analytical tools, such as Google Analytics, on the website that collect anonymous information about your visits to the UNDRESS ME website, such as the subpages you have displayed, the time you spent on the website or the transition between individual subpages. I also use marketing tools such as Facebook Pixel to be able to target ads to you. If this information is not enough for you, below you will find details:

Personal data

The administrator of your personal data within the meaning of the provisions on the protection of personal data is the purposes, legal basis and period of personal data processing are indicated separately in relation to each purpose of data processing, you will find them further in the document. In connection with my processing of your personal data, you have the following rights:

1. the right to request access to your personal data, rectification, deletion or limitation of processing,

2. the right to object to the processing,

3. right to data portability,

4. the right to withdraw consent to the processing of personal data for a specific purpose, if you have previously given such consent,

5. the right to lodge a complaint to the supervisory body in relation to my personal data processing.

You can exercise the above rights in accordance with the principles described in art. 16 – 21 GDPR by contacting me at undressme.copenhgen@gmail.com. I may refuse you the exercise of some of the rights listed above in a situation where the exercise of a given right would conflict with the legitimate purpose of data processing, e.g. I may refuse you to delete personal data contained in your order until the expiry of the limitation period for claims arising from through the contract store. Providing personal data by you is always voluntary, but necessary to create an account on the site, place an order, subscribe to the newsletter, contact me, withdraw from the contract or make a complaint. I guarantee the confidentiality of all personal data provided to me. I ensure that all security measures and personal data protection required by the provisions on personal data protection are taken. Personal data is collected with due diligence and adequately protected against access by unauthorized persons. Personal data is processed only within the European Union.

I entrust the processing of personal data to the following entities:

1. MailerLite – to use the mailing system,

2. Underwear producers and distributors – to forward your complaint to the goods.

3. Manychat – in order to interact via a chatbot active on Facebook enabling sending to Users who have agreed to it, news about new products, events, promotions, etc. – pursuant to art. 6 clause 1 lit. a GDPR (consent).

Order

When placing an order through the store, you must provide your personal data necessary to complete the order, i.e. name, e-mail address, telephone number and delivery address. You can also provide additional data, such as information about your business activity. If you have previously provided such data in your user account, then this data will be automatically substituted in the order form, but you can always modify it. The legal basis for processing your personal data contained in the order is the performance of the sales contract, which you conclude on the basis of the store’s regulations. The data provided in the order form will be saved in the store’s database and will be stored in it until the limitation of claims under the sales contract concluded through the store. Each order is recorded as a separate item in the database. In addition to personal data, order details such as the date of the order, the subject and value of the order, the selected method of delivery and payment are also recorded.

Invoices

If I issue an invoice to you in connection with your order, I process your personal data to the extent necessary to issue the invoice. The legal basis for processing your data in this case is the fulfillment of the legal obligation to issue an invoice. In addition, all invoices issued are included in the accounting documentation, therefore your data will be processed as part of this documentation for the period of time required by law. Returns and complaints If you withdraw from the contract concluded through the store or make a complaint about the products purchased, you provide me with the data contained in the withdrawal form or the complaint form, and I process this data in order to implement the withdrawal procedure or the complaint procedure. In this case, the legal basis for the processing of your data is my fulfillment of legal obligations related to the withdrawal procedure or the complaint procedure. Withdrawal forms and complaint forms are archived. The fact of withdrawal from the contract or submitting a complaint is also recorded in the store system.

Newsletter

Through the site you can subscribe to the newsletter containing educational content, as well as information about new products, promotions, products and services related to the store. In order to send the newsletter, your personal data is processed in terms of name and email address. The legal basis for the processing of your personal data in the case of the newsletter is your consent expressed when subscribing to the newsletter. You can withdraw your consent at any time by unsubscribing from the newsletter. The data is processed for the duration of the newsletter, unless you unsubscribe from the newsletter, which will delete the data from the database.

E-mail contact

By contacting me via e-mail, you naturally give me your e-mail address as the sender’s address. In addition, you can also include other personal data in the content of the message. The legal basis for the processing of personal data in this case is your consent resulting from initiating contact. Your personal data provided to me as part of an e-mail contact is processed solely to process your inquiry. The content of such correspondence may be archived.

Cookies and other tracking technologies

My website and store, like almost all other websites, use cookies to provide you with the best experience of using the website. Cookies are small text information stored on your end device (e.g. computer, tablet, smartphone) that can be read by my ICT system. Cookies allow me to: ensure the proper functioning of the store you expect, remember your login to the user’s account every time you visit the store, remember your settings during and between visits to the store, improve the speed and security of using the store, enable you to share content on social networks, enable You play content from external sites, improve the functions available to you in the store, use marketing tools, direct personalized advertising to you. See more details below: Consent to cookies During the first visit to the website, you are shown information on the use of cookies. Accepting and closing this information means that you agree to the use of cookies in accordance with the provisions of this privacy policy. You can always withdraw your consent by deleting cookies and changing cookie settings in your browser. Remember, however, that disabling cookies may cause difficulties in using the website, as well as from many other websites that use cookies.

Own cookies

Cookies can be divided into your own and those from third parties. As for my own cookies, I use them for the proper functioning of the website and the store, and in particular for the following purposes: proper functioning of the basket and ordering process, determining whether you are logged in or not, remembering your login, noting that you accept the regulations and consent to marketing consent .

Third party cookies

My website and store, like most modern websites, uses functions provided by external websites, such as Facebook, YouTube, Vimeo. Playback of embedded (embedded) videos from YouTube and Vimeo videos is combined with acceptance of YouTube and Vimeo cookies. Using the widget that allows you to share content on social networking sites, is combined with the acceptance of Facebook cookies and other social networking sites. Third party cookies are also used as part of remarketing and as part of statistical activities referred to below Cookies used for statistical purposes I use cookies to track site and store statistics, such as the number of visitors, the type of operating system and web browser used to view the site, time spent on the site, visited subpages, etc. I use Google Analytics and NewStatPress in this respect. The information collected is completely anonymous and does not allow your identification. Marketing I use cookies to conduct remarketing activities consisting in presenting you with ads encouraging you to return to the website or take advantage of some promotions, discounts etc. I also use Facebook Pixel to be able to target Facebook ads to you. Server logs Using the website involves sending queries to the server on which the website is stored. Each query directed to the server is saved in the server’s logs. Logs include, among others Your IP address, server date and time, information about the web browser and operating system you are using. Logs are saved and stored on the server. The data saved in the server logs are not associated with specific people using the website and are not used by me to identify you. Server logs are only auxiliary material used to administer the site, their content is not disclosed to anyone except persons authorized to administer the server.

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